Consumer and market
Public sector research and opinion polling
Representative social research for public institutions, municipalities and NGOs, from needs assessment to impact evaluation.
Send a briefDesigning public services around citizens’ needs, measuring policy impact and communicating well with society all depend on reliable data.
We run needs assessments, satisfaction surveys, impact evaluations and opinion polls for public bodies, municipalities, development agencies, universities and NGOs, managing large-scale fieldwork to ISO 20252 and reporting clearly for decision makers.
Questions this research answers
- What are citizens’ needs and priorities?
- How satisfied are people with public services?
- Did the project or policy achieve its impact?
- How do different groups view an issue?
- Which regions or groups have different needs?
Methods we use
Household surveys (CAPI)
Telephone surveys (CATI)
Focus groups and workshops
Stakeholder interviews
Impact evaluation designs
What you receive
- Needs and priority analysis
- Service satisfaction indicators
- Impact evaluation report
- Policy and communication guidance
Frequently asked questions
Yes; our operations team has experience planning, staffing and quality-controlling large public projects.
Yes; method and sample design follow the required technical specifications.
Personal data is processed under KVKK, with collection and storage following ISO 20252.
Let’s design the right study for your question.
Tell us briefly what you need; we reply within one business day.