Organisation and employees

Employee satisfaction and engagement research

Measure satisfaction and engagement confidentially, find what drives them and turn results into an action plan.

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Employee satisfaction and engagement directly affect productivity, customer experience and talent retention, yet employees do not always speak openly inside the organisation.

As an independent agency we run these studies with full confidentiality, measuring management, communication, career development, pay and benefits, working conditions and culture, identifying the strongest drivers of engagement and proposing unit-level action plans.

Questions this research answers

  • How satisfied and engaged are our employees?
  • What drives engagement most?
  • Do units, locations or tenure groups differ?
  • Where is attrition risk highest?
  • What changed since the last survey?

Methods we use

Online and paper surveys
Engagement index
Driver analysis
Focus groups and in-depth interviews
Unit-level reporting

What you receive

  • Satisfaction and engagement indices
  • Unit results with anonymity thresholds
  • Priority areas
  • Action plan and presentation

Frequently asked questions

Yes; results are reported in aggregate only and not shown for groups below a minimum size.

Let’s design the right study for your question.

Tell us briefly what you need; we reply within one business day.

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